Microsoft Office Support: A User’s Guide

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By Redress Compliance

Key Takeaway:

  • Microsoft 365 is a suite of services and apps for businesses and organizations that include Teams, SharePoint, Outlook, Word, Excel, and PowerPoint. The Microsoft 365 documentation provides solutions, scenarios, and resources to get started with Microsoft 365.
  • The OneDrive 100 GB Standalone plan has been replaced by Microsoft 365 Basic, which offers new premium benefits such as OneDrive Personal Vault for file protection, Microsoft Create with customizable templates for Office applications, and peace of mind.
  • Microsoft Editor is an intelligent writing assistant that helps users write with more confidence in over 20 languages. Business Assist for Microsoft 365 provides small businesses with access to small business specialists for onboarding and everyday use. Technical support is available in English 24/7 and in local languages in some cases. Billing support for Microsoft 365 is provided in English from 9 AM-5 PM, Monday through Friday, with local language support varying by region.

Introduction to Microsoft 365 and its Services

Microsoft 365, the cloud-based subscription model for Microsoft Office, has indeed become a ubiquitous product for businesses and households. In this section, we’ll examine Microsoft 365 and its services. We’ll provide an overview of Microsoft 365 and delve into the technical support options available for users, ensuring that you have all the accurate information you need to effectively utilize this robust suite of tools.

Overview of Microsoft 365

Microsoft 365 is an all-in-one set of tools to help both individuals and businesses. It includes Word, Excel, and PowerPoint. Plus, OneDrive storage and templates.

For help, the Microsoft technical support team is there. They’ll help new and experienced users make the most of the suite.

OneDrive offers up to 1 TB of storage for documents, images, videos, presentations, and more. It’s integrated with other Microsoft programs, so it’s easy to work online anywhere.

Plus, there are templates for different office applications. Microsoft Editor provides instant feedback too.

Business Standard is great for small businesses. It offers onboarding and support services and useful insights and metrics.

Microsoft 365 has security features like Phone-Based and PIN-Based Verification. Plus, technical and billing support.

Access to resources is straightforward. There are guidebooks, Quick Start Scenarios, Technical Requirements, and training materials online. Remote learning with apps like Microsoft Teams & Office 365 Education Apps makes learning interactive from anywhere.

My Day and Shared List are task management tools. They help streamline daily tasks and increase productivity.

Technical Support for Microsoft 365 Users

Microsoft is a leader in technology and software, offering technical support services to customers all over the world. Support includes installation, configuration and solving problems. Microsoft 365 Technical Support provides personalized consultations and unique case ID numbers. They also assist with subscription charges, data backup, user permission requests, domain and website settings and renewal reminders. They have a dedication to customer satisfaction, offering notifications about new features, newsletters and Practice Files for Office applications. Don’t miss out! Get in touch with Microsoft 365 Technical Support now for the best help with your needs!

Microsoft 365 Basic and its Premium Benefits

Get ready to boost your productivity with Microsoft 365 Basic! This version of Microsoft 365 offers many benefits, including a generous 1 TB of storage capacity with OneDrive. You can streamline your workflow and access your files from anywhere with the premium features of Microsoft 365 Basic.

Benefits of Microsoft 365 Basic

Microsoft 365 Basic offers a multitude of advantages for businesses. They can improve their work efficiency, security, and accessibility. Moreover, users get access to Office apps such as Word, Excel, PowerPoint, etc. on desktop or mobile devices. They can create and edit documents from any internet-connected place.

The suite also offers 1TB OneDrive storage. This allows users to store and share files easily between different devices. Plus, it offers email hosting services with custom domain name. This gives businesses the professional email addresses they need.

Teams, an online video conferencing tool, smoothens team collaboration regardless of location. It has enhanced security features like multi-factor authentication, encryption, and threat protection measures. Microsoft 365 Basic also provides web-based access through cloud service. Thus, applications can remain accessible even if you’re not in the office. Additionally, its tools integrate seamlessly with mobile devices, adhering to GDPR standards.

To sum up, Microsoft 365 Basic has a plethora of useful benefits, indispensable for businesses of all sizes.

OneDrive 100 GB for File Storage

Microsoft 365 Basic offers OneDrive cloud storage as a personal virtual space. Plus, an extra 100 GB of storage space for secure and reliable storage of important documents! This is ideal for businesses or individuals with lots of data to store – ensuring data redundancy and protection of critical files.

OneDrive makes it easy to share and collaborate with people globally. It also allows editing of Word documents, PowerPoint, Excel, and even PDFs from any device with internet access.

To protect against file corruption and hardware damage, Microsoft offers automatic backups in OneDrive. So, even if files are accidentally deleted or the computer crashes, all files remain safe and accessible online.

OneDrive has added benefits, like automatic syncing across devices and advanced tools like version history. This helps users recover previous versions of a document if changes are made. Combining these features, OneDrive’s 100 GB allocation increases productivity with remote working without compromising data safety.

Microsoft’s Create also offers templates to make work unique. With OneDrive’s 100 GB for file storage, Microsoft 365 Basic is a comprehensive productivity suite!

Microsoft Create and its Customizable Templates

Looking to simplify your work life with Microsoft Office? One of the key features of Microsoft Office is its vast library of customizable templates to help you create visually stunning and professional-looking documents, spreadsheets, and presentations. In this section, we’ll explore the various features that Microsoft Office has to offer and dive into the numerous templates available for Office applications, all designed to streamline your workflow and simplify your work.

Features of Microsoft Create

Microsoft Create is part of the Microsoft 365 suite. It offers a range of features to help users create and customize templates for Word, PowerPoint, and Excel. Pre-designed templates can be personalized with logos, images, fonts, and colors for a unique brand or style. Furthermore, it guides users through template creation from scratch, ensuring consistent formatting across documents.

The tool also enables users to share templates with other team members. Editing tools, such as text spacing guides and alignment grids, help refine documents and make them look professional.

In short, Microsoft Create is a great tool. It provides an easy-to-use interface and robust customization options – perfect for creating high-quality documents quickly and effortlessly.

Templates for Office Applications

Microsoft Office provides a huge array of templates for its applications, like Word, Excel, and PowerPoint. These templates are classified into categories such as business, personal, education, and creative. Users can search for them using keywords. The templates give different designs and layouts. This allows users to make professional-looking documents without beginning from nothing.

In addition to the Microsoft templates, users can access third-party templates by using Bing search. These templates come from trustworthy sources such as Avery Labels and StockLayouts. This gives more options for producing polished documents fast. With these templates, users can concentrate on their content, knowing their documents will look great, regardless of their design talents.

It’s important to recognize that using a template is just a beginning point. Users must still follow formatting guidelines, like the right typography order and spacing. This significantly affects document readability.

OneDrive Personal Vault for File Protection

In today’s world, data privacy and security are of utmost importance. As such, it is crucial to protect our digital files. In this section, we will examine OneDrive Personal Vault for File Protection, an advanced file protection feature offered by Microsoft. We will explore the importance of file protection and the various features that OneDrive Personal Vault provides to ensure the safety and security of our files.

Importance of File Protection

File protection is vital for any info system. Microsoft 365 gives access to various features that make it secure and simple to store and share files.

OneDrive Personal Vault offers extra defense for sensitive documents. It uses advanced encryption protocols and two-factor authentication to guard them. Plus, it has an auto locking system that locks out any unauthorized attempts.

Microsoft 365 also has Microsoft Information Protection. It automatically tags and labels sensitive data, reducing manual work. Users can set conditions/restrictions on who can access the data too. It also has an auto backup feature to back up files onto cloud storage, minimizing data loss in case of an emergency.

To have further enhanced file safety with Microsoft 365, users should frequently back up data to remote locations. They can do this manually or through automated backups. It’s also important to not expose sensitive info without authorization and have a way to track activity.

To defend your files, use OneDrive Personal Vault’s features!

Features of OneDrive Personal Vault

OneDrive Personal Vault provides advanced security features for securely storing sensitive files. To access it, users need to complete a two-step verification process, which involves providing a code sent via SMS or an authenticator app along with a password.

All files stored in the Personal Vault are encrypted. The user can unlock them using a PIN, fingerprint, facial recognition or another biometric identifier. It also has an auto-lock feature that triggers after a few minutes of inactivity, preventing unauthorized access.

The “Scan and Store” feature on the OneDrive mobile app lets users capture documents with their phone camera and save them directly into the Vault. In case of device loss, they can remotely wipe their sensitive files and info.

The Vault also has several other security measures such as ransomware detection, suspicious sign-in detection, email encryption, expiration dates for sharing links, password-protected links and malware scanning. Microsoft Editor’s intelligent writing assistance ensures accurate spelling and grammar. All these features make Personal Vault an excellent choice for those handling sensitive data who require more than standard folder-level protections.

Microsoft Editor for Intelligent Writing Assistance

Microsoft Editor is a powerful tool that all Microsoft Office users should be aware of. Its intelligent writing assistance capabilities make it an essential component for anyone who wants to improve their writing. In this section, we will explore the benefits of Microsoft Editor, starting with an overview of its remarkable features, followed by a closer look at how it supports and enhances your writing.

Overview of Microsoft Editor

Microsoft Editor is an awesome tool! It gives you helpful writing tips for a range of Office applications. You get grammar, spelling, and style suggestions, plus alternative phrasing and synonyms. It saves time and improves your writing quality!

Plus, you can customize the settings to suit your needs. It also offers personalized insights, tailored to your writing style. Awesome, right? And, you can access it on different platforms and devices.

Microsoft Editor is integrated with other Microsoft 365 services, such as OneDrive and SharePoint. This adds flexibility and convenience.

In conclusion, Microsoft Editor is great for any writer. It provides intelligent writing assistance and you can customize it. Try it out and watch your writing process transform!

Intelligent Writing Assistance

Microsoft Editor offers amazing writing help! It uses machine learning to spot grammar errors and tone issues. It helps refine text, making emails, chats, and other forms of communication clear and coherent.

Microsoft 365 offers suggestions for writing skills, vocabulary, and syntax. It’s easy to use – just click on the “Review” menu in Word! Icons appear in sections that need review based on your preferences.

Microsoft Editor makes sure your written work is error-free and professional. Don’t miss out on this opportunity to make sure your text is perfect!

Business Assist for Small Business Onboarding and Support

Small businesses can indeed face challenges when it comes to onboarding and ongoing support. Fortunately, Microsoft offers a comprehensive Business Central program that can help alleviate these issues. In this section, we will explore the various features of Business Central that can be of great benefit to small businesses. We will also take a closer look at the onboarding and support options available and how they can make all the difference in ensuring the smooth operation of your business.

Features of Business Assist

Business Assist is a Microsoft 365 service created to help small businesses get going fast & efficiently. It provides personalized instructions, videos & checklists for setting up cloud-based services. Plus, it gives access to experts who answer questions, resolve issues & give recommendations.

Business Assist also offers features specifically designed for small business owners. For example, creating email addresses with their domain name or transferring emails from existing accounts. These tailored features exceed standard Microsoft 365 offerings & meet the unique needs of small businesses.

One small business owner sought to set up an online store. With Business Assist’s personalized guidance & expert support, they were able to do it quickly & increase sales within months. The tailored support provided by Business Assist proved to be essential.

Onboarding and Support for Small Businesses

Small businesses need lots of support when they start using Microsoft 365. Microsoft’s Business Premium is the perfect choice for them. It has many features that small businesses need, like setting up email domains and managing users. It also has customizable templates to make switching to Microsoft 365 easier.

Microsoft’s Business Premium offers a smooth onboarding experience with help from Microsoft Professionals. Don’t worry about the phone-based verification, it’s a secure and smart way to authenticate Microsoft 365.

Phone-Based Verification with PIN-Based Verification

Phone-based and pin-based verification are crucial aspects of Microsoft 365 support and play a key role in ensuring data protection and privacy. In this section, we will explore the various verification methods offered by Microsoft 365, with a specific focus on these two methods. By the end of this section, you will gain a deeper understanding of the significance and benefits of both phone-based and pin-based verification. Stay tuned!

Verification Methods for Microsoft 365

Microsoft 365 offers two convenient and customizable verification methods: Phone-Based Verification and PIN-Based Verification. With Phone-Based, a code is sent to the user’s phone to access their account. PIN-Based enables users to login without their username and password each time. It is important to note, however, that the verification process may differ depending on the Microsoft 365 product.

For example, when signing in to Microsoft Teams, users can opt for Single Sign-On (SSO) or entering their credentials. To ensure the security of sensitive data, it is essential to take advantage of the verification methods available with Microsoft 365. If neglected, user accounts are susceptible to cyber-attacks, which can be disastrous for personal and business data privacy.

By using Microsoft 365’s Phone-Based and PIN-Based Verification, you can rest assured that your information is secure from unauthorized access. So, make sure to utilize these features for the safety and security of your data.

Phone-Based and PIN-Based Verification

Microsoft 365 uses two primary methods to verify user credentials: phone-based and PIN-based. Phone-based verification uses mobile numbers for unique identification. Microsoft sends security codes directly to the phone. PIN-based adds extra protection by requiring a personalized PIN.

Together, these offer robust support against fraud or hacking attempts. Microsoft safeguards organizational and user data against emerging cybersecurity threats. This approach ensures the confidentiality and reliability of Microsoft’s cloud-based services.

Accessing Microsoft Support for Technical and Billing Support

If you encounter any technical or billing issues while using Microsoft Office, you may seek help from Microsoft Support. The support team has successfully resolved a vast number of issues experienced by users in the past. This section will explain the significance of accessing Microsoft Support for technical and billing queries and various methods to reach the team. Whether new or a long-time user of Microsoft Office, having the correct knowledge on how to access support can be truly useful.

Importance of Technical and Billing Support

Microsoft 365 users are well aware of the importance of technical and billing support. When there are any hiccups with the service or billing, having access to Microsoft’s qualified customer support team is key.

It’s easy to get help. You can contact Microsoft support through email, chat, or phone. The expert team is always available to provide guidance and timely solutions to any potential problems. That helps to alleviate user concerns and promote satisfaction.

Plus, Microsoft 365 users have access to comprehensive product documentation. This lets them be fully aware of the product features and functionality, so they can make the most of it for maximum productivity.

Ways to Access Microsoft Support

Need help from Microsoft? You’re in luck! There are plenty of options.

  • For example, check out the Help & Support section in Microsoft 365 or Office apps. Search for articles, videos, or contact info for a support rep.
  • You can also use the Microsoft Online Assisted Support portal. Select the product you need help with and find troubleshooting articles. Chat with an agent or submit a service request for extra help.
  • Fancy social media? Microsoft has Twitter, Facebook & LinkedIn accounts. Post your questions or concerns and get help from a customer service rep.
  • Keep in mind, specific services may need different contact methods. For example, small biz owners having trouble with account setup should contact business support, in addition to tech support
  • Provide as much detail as possible about your issue. This helps agents figure out the right solution quickly.

Ready to use Microsoft 365? Check out our quick start guide for a productivity boost.

Getting Started Quickly with Microsoft 365

If you are new to Microsoft 365, we have got you covered! This section will provide you with essential information on how to get started quickly, including some quick start scenarios to help you hit the ground running. With our expert tips and tricks, you can unlock the full potential of Microsoft 365!

Basic Info to Get Started

To get started with Microsoft 365, it’s important to have some basic info. First, users can create a new account or sign in to an existing one to activate their subscription. Then, they can select the apps they want to use, such as Word, Excel, PowerPoint, and Outlook.

Choosing the best plan for your needs is key. There are various plans available, so users should explore their options. Additionally, a reliable internet connection is crucial for seamless access to Microsoft 365 services. Web versions of apps allow quick and easy access.

It’s beneficial to explore settings and preferences in each app. For example, users can adjust formatting options or activate AutoSave in Word. Word and PowerPoint templates are useful for document creation and presentation building. Tools like Dictate and Translator can also be helpful.

By following these tips, users can get started with Microsoft 365 with ease. They’ll be able to maximize productivity using its many features.

Quick Start Scenarios

Quick Start Scenarios with Reference Data – here’s a 4-step guide:

  1. Access Quick Start Scenarios: Select the “Learn” button on Microsoft 365 home screen. Choose “Quick Start” to get started.
  2. Choose an Application: Word, Excel, PowerPoint, and Teams are available options.
  3. Select a Scenario: Browse through the various scenarios provided for that app. Targeted learning opportunities based on user needs.
  4. Learn and Explore: Start learning by exploring tutorials and tips related to the selected scenario.

Quick Start Scenarios provide a fast and easy way for new Microsoft 365 users to learn. By following these steps, users can gain confidence in using Microsoft 365.

Plus, Microsoft Teams and Office 365 Education apps are the perfect remote teaching tools. Quick Start Scenarios enable users to quickly gain basic knowledge of these tools, helping them work better and faster.

Remote Teaching using Microsoft Teams and Office 365 Education apps

In the era of remote teaching, Microsoft Teams and Office 365 Education apps have become crucial tools for educators and students alike. This section will examine the advantages of remote teaching and delve into the capabilities of these two potent resources. With their advanced features and user-friendly interfaces, Microsoft Teams and Office 365 Education apps have transformed the way educators approach remote teaching.

Benefits of Remote Teaching

Remote teaching with Microsoft Teams and Office 365 Education apps offers amazing benefits. Access to materials is now 24X7, with no geographical or office hour boundaries. Plus, students can pick their preferred time for classes.

Video conferencing tools create a virtual classroom, similar to traditional ones. Also, recordings enable students to review lectures anytime.

Microsoft Teams and Office 365 Education apps provide excellent opportunities for collaborative learning. Real-time document collaboration, whiteboards, discussion forums and chat options help improve student participation and knowledge retention. Teachers gain control by monitoring progress and gaining analytics.

Remote teaching has proven to be an integral tool in modern education. Thanks to these amazing platforms, educators and students can communicate, collaborate and learn, from anywhere!

Features of Microsoft Teams and Office 365 Education apps

Data proves that Microsoft Teams and Office 365 Education apps offer lots of features to improve remote teaching. Microsoft Teams, for example, provides a place for teachers, students, and parents to collaborate. There are group discussions, one-on-one chats, and virtual meetings, making communication easier. Office 365 Education apps come with PowerPoint, Word, Excel, and Outlook; these tools help teachers create, sort, and share learning materials.

The apps have accessibility features too. Immersive Reader helps struggling readers, and translators are available in over 70 languages. Microsoft Teams also uses end-to-end encryption, so all conversations and materials are secure.

Pro Tip: Teachers can use Microsoft Forms from the Office 365 Education suite to make quizzes and surveys to assess students’ understanding. With these features, remote learning is much simpler!

Training Resources for Office and Microsoft 365 Users

Discover training resources for Office and Microsoft 365 users. Learn tips and tricks for finding solutions in the Microsoft 365 documentation.

Microsoft 365 Documentation

Microsoft 365 offers comprehensive documentation to help users use its services. It has info on individual services, features, and functionality. It includes guides, tips and tricks, best practices, FAQs, and video-based training. It provides feature highlights, step-by-step instructions on how to access each app, and advice on integrating third-party apps. There are also e-books with advanced tips and tricks for their software tools.

By using these resources, users learn how to engage with the features of Microsoft 365. This helps them do tasks faster and easier. They can create a study plan with resources from the desktop office. This lets them access materials within different apps quickly. They can fast-track their mastery with additional learning modules in each area.

Finding Solutions

Microsoft 365 offers up a variety of resources and support avenues to assist users with any issues they may have. The Microsoft 365 Documentation provides helpful instruction manuals to help users navigate the software. Microsoft Support provides phone, chat and email options for technical and billing support. Plus, Business Premium offers onboarding and small business support. With Microsoft Editor, users can benefit from advanced spelling and grammar suggestions, making finding solutions easier and more efficient.

My Day and Shared Lists for Better Task Management

Task management is an essential part of our daily routine, enabling us to prioritize and stay organized. In this section, we’ll explore the importance of task management backed by reference data. We’ll also see how Microsoft To Do’s “My Day” and “Shared Lists” features can improve our productivity.

Importance of Task Management

Task management is a must for professionals. As workloads grow, it’s key to maintain productivity. To get a smooth workflow, here are some techniques:

  1. Create a to-do list at the start of each day.
  2. Prioritize tasks according to importance.
  3. Finish high-priority tasks first.

Microsoft 365 provides tools like My Day and Shared Lists which make prepping and viewing a checklist with deadlines simple. Set achievable deadlines for tasks and review it regularly to realign priorities. With My Day and Shared Lists, individuals can stay on top of tasks and stay organized. Task management is hugely important. It’s vital to have the right tools to manage tasks efficiently and effectively in today’s world.

My Day and Shared Lists Features

Microsoft 365 offers awesome task management features with My Day and Shared Lists. You can add tasks from anywhere in the software. Plus, you can collaborate with others on tasks. My Day even has a suggestions feature that recommends tasks based on your activity.

To be extra productive, you can prioritize tasks using the urgent/important matrix. This helps you focus on tasks that need immediate attention. You can also add due dates to tasks so you have a timeline for completion. After that, you can move them to the Done list.

My Day and Shared Lists have customization options. Personalize My Day with your goals. Share lists with specific people or groups. These features help you keep track of tasks and improve your productivity with Microsoft 365, based on factual data.

Conclusion: Enhancing Productivity with Microsoft Office Support

With Microsoft Office, productivity can reach new heights. In this section, we will explore the benefits of using Microsoft Office support services. We will also share some final thoughts on how to enhance your productivity with these useful tools.

Benefits of Microsoft Office Support

Microsoft Office Support offers a variety of benefits. Technical and billing support solves any Microsoft Office 365 issues quickly. Customizable templates from Microsoft Create create professional presentations, documents, and spreadsheets. File protection with OneDrive Personal Vault secures data with two-factor authentication and encryption. Microsoft Editor provides grammar and style help. Quick Start Scenarios make it simple for new users.

Business Assist supports small businesses using Microsoft 365 services. Verification methods like phone-based or PIN-based ensure secure access. My Day and Shared Lists manage tasks, including personalized daily task lists and shared task lists.

Microsoft Office Support streamlines workflow processes and keeps data secure. Training resources help individuals stay up-to-date with relevant advancements. Plus, they get to take full advantage of the benefits of Microsoft Office Support.

Final Thoughts on Enhancing Productivity

In today’s fast-paced world, maximizing productivity is key. Microsoft has a suite of services in Microsoft 365 that can help. Technical and billing support, onboarding for small businesses, task management tools, OneDrive Personal Vault for file safety, Microsoft Editor for intelligent writing help, and templates with Microsoft Create are some of the features. Plus, it offers remote teaching options using Microsoft Teams and Office 365 Education apps for security.

Using these tools raises productivity while dealing with workloads under tight deadlines or with remote teams. Microsoft 365 truly revolutionizes the way individuals and businesses work, making processes more efficient.

To enhance productivity, there are Microsoft resources for training and user documentation to support customers. This shows Microsoft’s commitment to improving services and offering the best experience.

The functional capabilities of these services make it clear that adopting Microsoft 365 could be invaluable when it comes to harnessing maximum productivity within a secure digital workspace. Why not give it a try and see the difference?

Five Facts About Microsoft 365 Support: A User’s Guide:

  • ✅ Microsoft 365 includes services such as Teams and SharePoint, as well as Microsoft 365 Apps like Outlook, Word, Excel, and PowerPoint. (Source: Microsoft 365 documentation)
  • ✅ The OneDrive 100 GB Standalone plan is being replaced by Microsoft 365 Basic, which offers new premium benefits like OneDrive Personal Vault for protecting important files and Microsoft Create for professionally designed, customizable templates. (Source: Microsoft)
  • ✅ Microsoft Editor is an intelligent writing assistant that helps users write with more confidence in over 20 languages. It can be used in documents, mail, and the web. (Source: Microsoft Editor)
  • ✅ Business Assist for Microsoft 365 provides small businesses with access to small business specialists for onboarding and everyday use. Technical support is available in English 24/7, and in some cases, in local languages. PIN-based verification has also been added to the phone-based verification process for better organization protection. (Source: Microsoft 365 Business Assist)
  • ✅ Microsoft offers various resources for users to get started with Office and Microsoft 365, including quick start guides, video tutorials, and interactive training modules. The focus is on efficiency and productivity. (Source: Microsoft 365 Quick Starts and Training Resources)

FAQs about Microsoft Office Support: A User’S Guide

How can I get started quickly with Microsoft 365?

To get started quickly with Microsoft 365, businesses and organizations can access the Microsoft 365 documentation that provides solutions, scenarios, and resources. Microsoft 365 includes services such as Teams and SharePoint, as well as Microsoft 365 Apps like Outlook, Word, Excel, and PowerPoint.

What resources are available for everyday Microsoft 365 users?

Everyday Microsoft 365 users can use Microsoft 365 Basic which offers new premium benefits for peace of mind. Microsoft Create has professionally designed, customizable templates for Word, Excel, PowerPoint, and Forms. OneDrive Personal Vault can be used to protect important files such as passports, driver’s licenses, and insurance information. Microsoft Editor is an intelligent writing assistant that helps users write with confidence while My Day and To Do in Outlook help users manage daily tasks and plans.

How can I see the possibilities of remote teaching using Teams and other Office 365 Education apps?

A PDF guide is available on Microsoft’s support site for educators and students transitioning to remote learning due to the COVID-19 pandemic. The guide provides tips and best practices for using Teams and other Office 365 Education apps in remote teaching scenarios, enabling collaboration, communication, and access to resources from anywhere.

What is Microsoft 365 Basic and how can it help me?

Microsoft 365 Basic replaces the OneDrive 100 GB Standalone plan and provides new premium benefits for peace of mind. It offers features like OneDrive Personal Vault which can be used for protecting important files, and Microsoft Create which has professionally designed customizable templates for Word, Excel, PowerPoint, and Forms.

How can I get writing help using Microsoft 365?

Microsoft Editor is an intelligent writing assistant that helps users write with confidence in over 20 languages. It can be used in documents, mail, and the web, and is built into Office applications and mobile apps to help users get the writing help they need.

How can billing and subscription management be handled for Microsoft 365?

Billing support for Microsoft 365 is provided in English from 9 AM-5 PM, Monday through Friday, with local language support varying by region. Service requests can be started online and the Service Health Dashboard provides information on current and past issues. Admins must use specific support methods, and the account details must be ready when calling support. Microsoft support can only be accessed if at least one subscription has been purchased through Microsoft.

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